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Important Update from UPS
Impact of the Coronavirus on our Service Guarantee.
(as of March 26, 2020)
Within the U.S., UPS is designated among the government’s critical infrastructure and, therefore, continues to operate. The Novel Coronavirus pandemic has created unprecedented complexities, which have required us to constantly reassess our operations. Our highest priority is to help ensure the health and safety of our employees, customers, and suppliers.
Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.
As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local, state, and national government entities to ensure that we fully align with their regulations. We are committed to continue operating globally except where constrained by government restrictions.
Changes to Commitment Times
Delivery times for UPS Next Day Air Saver® and UPS 2nd Day Air A.M.® services scheduled for delivery on or after March 30, 2020 will be extended to end-of-day until further notice. In addition, the UPS Service Guarantee continues to be suspended for all shipments until further notice.
- It Takes 2-3 Days to Process Orders.
- The item may ship from EU.
- Expedited shipping options are also available at checkout.
- UPS shipments are picked up (Monday - Friday)
- USPS shipments are picked up (Monday - Saturday)
Please Note, we do everything we can to start processing your order as fast as humanly possible. However, delays with the courier, although not common, are possible (especially during the holiday season.)
Unfortunately we do not accept returns on formula and cereals and certain supplements. We do this to ensure the quality of the product. We must protect the integrity of our inventory for all of our customers.